What is your Return/Exchange Policy at Orient Expressed Imports?
RETURNS / EXCHANGES:
We are happy to accommodate exchanges and/or returns within 30 days of the shipping date. If an item was purchased in the Retail Store, we gladly accept exchanges/returns within 30 days with your store receipt.
Please fill out the return/exchange form included in your shipment and send to:
Orient Expressed Imports
3905 Magazine Street
New Orleans, LA. 70115
Please specify the department (Retail Store/Home Show/Catalogue/Internet) from which you placed your order.
If you have any questions regarding your return/exchange, please call the following:
Retail Store: (504) 899-3060, toll-free 1(888) 856-3948
Home Show: (504) 895-0207
Catalogue/Internet: 1(888) 856-3948
PLEASE NOTE THAT SALE AND MONOGRAMMED ITEMS ARE NON-RETURNABLE AND NON-REFUNDABLE.