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    What is your Return/Exchange Policy at Orient Expressed Imports?
    RETURNS / EXCHANGES:

    We are happy to accommodate exchanges and/or returns within 30 days of the shipping date. If an item was purchased in the Retail Store, we gladly accept exchanges/returns within 30 days with your store receipt.
    Please fill out the return/exchange form included in your shipment and send to:

    Orient Expressed Imports
    3905 Magazine Street
    New Orleans, LA. 70115

    Please specify the department (Retail Store/Home Show/Catalogue/Internet) from which you placed your order.
    If you have any questions regarding your return/exchange, please call the following:

    Retail Store: (504) 899-3060, toll-free 1(888) 856-3948
    Home Show: (504) 895-0207
    Catalogue/Internet: 1(888) 856-3948

    PLEASE NOTE THAT SALE AND MONOGRAMMED ITEMS ARE NON-RETURNABLE AND NON-REFUNDABLE.