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    Terms of Use


    Thank you for visiting, or one of the other ORIENT EXPRESSED sites.

    Who We Are

    The Website is maintained by ORIENT EXPRESSED ("ORIENTEXPRESSED.COM") and follows the Privacy Policy.'s address is 3446 Magazine Street and the Shops at Canal Place. can also be reached by e-mail at

    Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this and other Emerils sites.  Click here for a list of the businesses whose sites are governed by this Privacy Notice.  This Privacy Notice may change from time to time without notice.

    Throughout this Privacy Policy any reference to "ORIENTEXPRESSED.COM" includes the site "ORIENTEXPRESSED.COM" and other sites owned or affiliated with "ORIENTEXPRESSED.COM"

    The Information We Collect
    At some ORIENT EXPRESSED sites, you can order products, enter contests and subscribe to one of our services such as our online newsletters. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services.

    At some ORIENT EXPRESSED sites, you can submit information about other people. For example, you might submit a person's name and e-mail address to send an greeting card and, if you order a gift online and want it sent to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people at these pages include: recipient's name, address, e-mail address, telephone number, or other identifying information based on the service you are utilizing.

    We also may collect certain non-personally identifiable or other information when you visit many of our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows '95 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink).

    How We Use the Information
    We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

    We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, to verify parental consent when a child under the age of 13 submits information to us or to contact you about your account with us.

    We use the information that you provide about others to enable us to send them your gifts or cards. From time to time, we also may use this information to offer our products, programs, or services to them. or in other ways consistent with this Privacy Policy.

    We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services. We may also use this type of information to help diagnose problems with our server, and to administer our Web site. This information can also help us identify you and your shopping cart.

    We will disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request.

    Agents and contractors of ORIENT EXPRESSED sites who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for an ORIENT EXPRESSED site.

    Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personally identifiable information about themselves for purposes of correcting possible factual errors in the data.  Although it is our intent to protect your information in accordance with this Privacy Policy, other disclosures may occur.

    This or other ORIENT EXPRESSED sites will not disclose personally identifiable information to any third parties except in other ways consistent with this Privacy Policy.

    Finally, you have the option of deleting the personally identifiable information which we have collected on you or your children.  For instructions on how to request that we delete you or your children's personally identifiable information collected from this site, click here.

    Collection of Information by Third-Party Sites and Sponsors
    Some of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

    ORIENT EXPRESSED sites may offer contests, sweepstakes, or promotions that are sponsored by or co-sponsored with  third parties. By virtue of their sponsorship, these third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest, sweepstakes, or promotion. Emeril sites  have  no control over the third-party sponsors' use of this information.  Please refer to the particular third parties or sponsor's privacy policy to obtain specifics on how such information may be used.

    To enhance your experience with our sites, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

    We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

    Our Commitment to Security
    We have put in place  physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. 

    How You can Access or Correct Information
    For instructions on how you can access the personally identifiable information that an Emeril site has collected about you online, or how to correct factual errors in such information, please click here.

    To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

    Special Note for Parents
    The site you are visiting is a general audience site. For more information about our online privacy practices for children's sites, consult the privacy notice regarding children and their protection, click here.

    How to Contact Us
    If you have any questions or concerns about the ORIENTEXPRESSED.COM online privacy policy or its implementation you may contact us using the contact form located here.

    You may also send an e-mail or letter to the following e-mail or street address requesting access to or correction of your personally identifiable information. For verification purposes please include your first name, last name, e-mail address and the password you use for said ORIENTEXPRESSED.COM service.

    Privacy Manager
    3905 Magazine Street
    New Orleans, LA 70115

    If you have questions or concerns about this privacy policy, you can contact us at:
    Attn: Privacy Policy Issues
    3905 Magazine Street
    New Orleans, LA 70115