Customer Service
Shipping Information
Under $25.00=$4.95
$25.00-$65.99=$6.95
$66.00-$100.99=$11.95
$101.00-$150.99=$14.95
$151.00-$200.99=$17.95
$201.00-$249.99=$19.95
$250 Plus=$21.95
Next Day Add $25.00
2nd Day Add $20.00
3rd Day Add $15.00
International Shipping - Extra - Please call to inquire - (1-888-856-3948)
Note About Our Models
Orient Expressed is always pleased to feature our own customers as models in our catalogues and advertising. The photographs in this catalogue include those sent to us by our loyal customers nationwide and those taken by our photographer of our New Orleans customers.
Orient Expressed on Magazine Street
Please visit our store when you are in New Orleans, where you will find our entire children's collection, as well as unique and exceptional appointments for your home: vases from the Han Dynasty, extraordinary porcelains, a vast selection of antique Santos figures, and unusual findings from our constant forays into the world's out of the way markets - only a few of the things that make Orient Expressed one of the best kept secrets on historic Magazine Street. Monday through Saturday 10AM until 5PM. CST Phone: 1-888-856-3948
(504)899-3060
Orient Expressed at Home Shows
For more information about a schedule of our upcoming private trunk showings of the Orient Expressed collection, please call (504) 895-0207 or (504) 899-3060
Orient Expressed on the Road
Each year Orient Expressed prepares special holiday shows for selected cities throughout the United States. For a schedule, please click on the Holiday Shows tab of the website.
Product Availability
Due to the handmade nature and limited production in our workrooms, there are occasionally unavoidable, frustrating, and downright maddening delays in our delivery to you. We apologize for any inconvenience. We are doing our best to insure quality production rather than the alternative of mass production. Please allow up to 8 weeks or more for delivery.
We will advise you of any backorders or out-of-stock items. Thank you for your patience.
Return and Exchange Policy
We are happy to accommodate exchanges and/or returns within 30 days of the shipping date. Please use the return/exchange form in your shipment.
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